IndiGo staff member left soaked after passenger selfishly takes umbrella; attendant calls it ‘shameful’

A short video of IndiGo ground staff member Arun Charan is going viral on Instagram, and it’s pulling at people’s heartstrings. In the clip, Arun is seen helping passengers step off a plane during heavy rain. While everyone else stayed dry, he kept walking back and forth holding an umbrella over the travelers to keep them from getting drenched.

The video was shared by IndiGo crew member @iammayuriarora and quickly struck a chord. One moment that really stood out was when a man took the umbrella from Arun without sharing it or even saying thank you, leaving Arun standing alone in the rain.

That simple act didn’t go unnoticed. Many people watching felt a mix of sadness and shame, calling it a powerful reminder to treat those who quietly help us every day with a little more kindness and respect.

The post’s caption summed it up perfectly: “It’s raining. He’s walked back and forth ten times to keep others dry. One man takes the umbrella without even sharing or saying thanks. Somehow, you feel ashamed… Let’s be kinder to those who serve us!”

The video has gotten over 4.3 million views and hundreds of comments since it was posted on June 29, 2025. People called Arun a real hero for his quiet dedication. What moved a lot of people the most was that he kept smiling through it all, even when he was left standing in the rain with no thanks.