Whether it is the Government of India or a State Government, the Right to Information Act (RTI) often becomes a major headache for the administration whenever citizens seek information that the authorities find difficult to disclose publicly.

A similar case has surfaced in the final month of 2025 involving the Delhi Transport Corporation (DTC), which functions under the Government of NCT of Delhi.

In this case, an RTI applicant had sought simple and routine information related to the free travel facility being provided to women in DTC buses. However, instead of furnishing the required details, DTC issued a strange and irrelevant reply, clearly reflecting the Transport Department’s casual and irresponsible attitude towards RTI, which is a constitutionally guaranteed mechanism for transparency.

The letter sent by DTC through Speed Post is being reproduced here verbatim so that the public can see for themselves the deliberate negligence shown by the department.

Interestingly, the RTI application did not even ask for proof of DTC’s negligence. Yet, without being asked, DTC ended up supplying evidence of its own negligence in its reply.

It is now quite natural that the matter may proceed to the First Appeal and thereafter to the Second Appeal under the RTI Act. If that happens, the outcome of the appeal proceedings will be worth watching.