To make public transport services more accessible, the Uttar Pradesh Transport Department has introduced a new 24×7 helpline number '149', approved by the Ministry of Telecommunications.

Along with the existing toll-free number 1800-1800-151, the short and easy-to-remember code aims to provide citizens with quick, reliable, and transparent assistance at any time.

Brajesh Narayan Singh, UP, Transport Commissioner, Uttar Pradesh said today: "We had sought a short and memorable helpline number 149 with citizen convenience at the core. The government of India has approved and implemented it. Citizens can now avail round-the-clock assistance on both ‘149’ and 1800-1800-151.

"Our vision is clear: safe roads, simple services, and satisfied citizens. Regular monitoring of the helpline will ensure timely and effective grievance redressal," said Singh.